SOUTH AFRICAN CORPORATE REGISTRATIONS (PTY) LTD
(“SACORPREG”)
Registration Number: 2001/013303/07
Terms of Use, Privacy and Refund Policy
Website Terms of Use, Privacy and Refund Agreement
SACORPREG WEBSITE(S) TERMS AND CONDITIONS: 1 February 2020
(PLEASE READ OUR WEBSITE(S) TERMS AND CONDITIONS OF USE BEFORE CONTINUING TO BROWSE OR ORDER / USE SERVICES ON OUR WEBSITE(S).
THE USE OF OUR WEBSITE(S) IS GOVERNED BY THE TERMS AND CONDITIONS STIPULATED BELOW. BY USING ANY OF OUR WEBSITE(S), YOU AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS, INCLUDING ANY PRIVACY STATEMENTS (WHICH ARE DEEMED TO BE INCORPORATED IN THE TERMS AND CONDITIONS) THAT APPEAR ON THIS AND/OUR WEBSITE(S) INCLUDING ANY AMENDMENTS THERETO.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS YOU MUST IMMEDIATELY CEASE BROWSING OUR WEBSITE(S).
This Agreement (“Terms”) sets out the terms and conditions that govern your use of South African Corporate Registrations (Pty) Ltd products and services (such as website services), as well as any other services and/or goods offered by South African Corporate Registrations. We hope that you find this information useful.
By agreeing to these Terms, you also consent to the following policies applicable to, and accessible on, our websites (including the website at https://sacorpreg.co.za/; https://za.casewarecloud.com/sacr/webapps/ and such other URLs that we may indicate from time to time (“Website(s)”), which are incorporated by reference into these Terms: Privacy Policy, Website Terms of Use, and any other policy as is made available on our Website(s) from time to time (“Policies”).
If your service and/or product is being paid for by a third party (such as a subsidiary/related company), then you will be bound by all provisions in these Terms (including payment provisions), however we may enter into a separate agreement with the aforesaid to govern payment for the services and/or goods on your behalf, as well as to govern the receipt of certain information in relation to your completion of the services and/or goods.
In this policy the following words and expressions shall, in addition to their respective ordinary meanings, bear the following meanings assigned to each of them respectively:
“Act” means the Protection of Personal Information Act, 2013;
“Company” means SOUTH AFRICAN CORPORATE REGISTRATIONS (PTY) LTD, registration number 2001/013303/07;
“Device” means any computer used to access the Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device;
“Service” means www.sacorpreg.co.za.
This Privacy Policy provides the Company’s policies and procedures of for collecting, using, processing and disclosing your information. Users can access the Service through the Company’s website. This Privacy Policy governs the access of the Service, regardless of how it is accessed, and by using the Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy on these terms and conditions. All of the different forms of data, content, and information described below are collectively referred to as “Information”.
- Introduction
- Our website(s) can be accessed at https://sacorpreg.co.za/; related mobile-sites and software applications (the “Website”) and is owned and operated by South African Corporate Registrations (Pty) Ltd (“SACORP”, “we”, “us” and “our”).
- These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of services and/or goods and the use of our Websites(s).
- These Terms and Conditions are binding and enforceable against every person that accesses or uses our Website(s) (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using our Website(s) and by clicking on the “Register Now/Sign Up” button on our Websites, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
- Our Website(s) enables you to conduct online purchases for an extensive range of services and/or goods including but not limited to Company Services to legally register your new business and ensure you meet all the requirements of your Industry or Tender Application and more (“Services”).
- South African Corporate Registrations allows approved third-party service providers to list and sell their services on our Website(s) (each a “Third Party Seller”). Certain terms in these Terms and Conditions only apply to purchases from Third Party Sellers, and others only apply to purchases from South African Corporate Registrations. This will be made clear in the relevant clause.
- The Information We Collect and Store
We may collect and store the following information when running the Service:
- Information Provided by You
When you register on the Website, you are required to provide us with certain personal information, such as your name, phone number, billing information, email address and business postal addresses.
- Log Data
When you use the Service, we automatically record information from your Device, its software, and your activity using the Services. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your Files, and other interactions with the Service.
- Cookies
We may also use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
- Important Notice
- These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
- These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –
- may limit the risk or liability of South African Corporate Registrations or a third party; and/or
- may create risk or liability for the user; and/or
- may compel the user to indemnify South African Corporate Registrations or a third party; and/or
- serves as an acknowledgement, by the user, of a fact.
- Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
- If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask South African Corporate Registrations to explain it to you before you accept the Terms and Conditions or continue using our Website(s).
- Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or South African Corporate Registrations in terms of the CPA.
- South African Corporate Registrations permits the use of our Website(s) subject to the Terms and Conditions. By using our Website(s) in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use our Website(s) if you do not agree to the Terms and Conditions.
- How We Use Personal Information
- Personal Information
In the course of using the Service, we may collect personal information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our services and/or products and/or the website, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications, or update your Profile information.
- Analytics
We also collect some information (ourselves or using third party services) using logging and cookies, such as IP address, which can sometimes be correlated with Personal Information. We use this information for the above purposes and to monitor and analyse use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness, and to verify users have the authorization needed for the Service to process their requests.
- Information Sharing and Disclosure
- Your Use
We do not display your information to other users of the Service. You can review and revise your information at any time. We do not sell your Information to any third party
- Service Providers, Business Partners and Others
We may use certain trusted third-party companies and individuals to help us provide, analyse, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.
- Compliance with Laws and Law Enforcement Requests; Protection of the Company’s Rights
We may disclose to third parties’ files stored in your account and information about you that we collect when we have a good faith belief that disclosure is reasonably necessary in order to:
in order to comply with a law, including the Act;
in order protect the safety of any person from death or serious bodily injury;
prevent fraud or abuse; or
to protect the Company’s property rights.
- Non-private or Non-Personal Information
We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.
- Changing or Deleting Your Information
If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Service, please contact support@sacorpreg.co.za.
- Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account. We may retain and use your information in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
- Security
The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, contact us at support@sacorpreg.co.za.
- Compliance with the Act
The whole of this Privacy Policy is subject to – and shall be interpreted in compliance with – the Act.
- Changes to our Privacy Policy
This Privacy Policy may change from time to time. If we make a change to this privacy policy that we believe materially reduces your rights, we will provide you with notice (for example, by email). And we may provide notice of changes in other circumstances as well. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
- Refunds
- This policy applies to the return of services and/or goods bought from us, South African Corporate Registrations (Pty) Limited (“South African Corporate Registrations”) by you (“the consumer”).
- You must ensure that you present your original tax invoice or other proof of purchase when returning services and/or goods.
- Where the services and/or goods in question are not defective or where you do not have a statutory right to return goods, South African Corporate Registrations may, in its sole and absolute discretion, elect to accept returns and replace the services and/or goods in question or refund the consumer. Where South African Corporate Registrations does so, this is done so in good faith. It is not an admission of liability, nor should it be taken as an acknowledgment that the South African Corporate Registrations will accept similar returns on the same basis in the future.
- South African Corporate Registrations is only bound to accept the return of services and/or goods when it is required to do so in terms of relevant law, including in terms of the Consumer Protection Act 68 of 2008. In any other case, South African Corporate Registrations:
- does so in its sole and absolute discretion in each instance; and
- may, in its sole and absolute discretion, elect whether to replace the services and/or goods or refund the consumer.
- Collection or acceptance of refunded / returned services and/or goods by South African Corporate Registrations, even where the consumer believes it has a statutory right to return goods, does not constitute acceptance of liability by the South African Corporate Registrations.
- Where the consumer has a statutory right to return goods, the provisions set out in clauses below apply:
- Returns for unsafe or defective goods
- If within 6 months of the delivery of goods to you, you find that the goods are faulty, not commercially acceptable or unsuitable for the purpose generally intended, you may contact us to arrange for the goods to be collected to ascertain if they are in fact unsafe and/or defective.
- If:
- the goods are unsafe and/or defective then, without paying a penalty fee and at the expense of South African Corporate Registrations, you may request, at your choice, that the goods be repaired or replaced or that you be given a refund;
- the goods are not found to be unsafe and/or defective then you will be liable for the costs associated with collecting and inspecting the goods.
- South African Corporate Registrations reserves the right to send the returned goods for technical assessment prior to repairing, replacing or refunding them.
- If you choose to repair the goods in question during the 6-month period contemplated above, such repairs will carry a further warranty of 3 months from the date of repair.
- In the event of the goods being unsatisfactorily repaired or if any further failure or defect is discovered within 3 months from the date of repair, you will be entitled to request the South African Corporate Registrations to either replace the goods or refund you the money paid for the goods.
- In relation to the quality or durability of goods, please note that they will not be considered defective if:
- the consumer been expressly informed that particular goods were offered in a specific condition; and
- the consumer has expressly agreed to accept the goods in that condition, or knowingly acted in a manner consistent with accepting the goods in that condition
- Returns for goods purchased as a result of direct marketing
- South African Corporate Registrations will accept returns of services and/or goods purchased as a result of direct marketing by South African Corporate Registrations, provided that you notify the South African Corporate Registrations of your intention to return the services and/or goods within 5 business days after the services and/or goods were delivered to you and you return the services and/or goods, at your risk and expense, to us within 10 business days from the date on which the goods were delivered to you.
- Other returns – South African Corporate Registrations will accept returns:
- where you were not given a reasonable opportunity to examine or inspect goods prior to delivery and you reject the goods on the basis that they are not of the type or quality reasonably contemplated or do not conform with the agreed specifications in the case of custom-made or special-order goods;
- where goods that you ordered have been mixed with goods that you did not order (and in this case you may return all of the goods or only those that differ from what you ordered);
- where the goods ordered are not suitable for their intended specified purpose (provided that the specified purpose was communicated to us and we agreed to supply the goods on that basis); and
- provided that in all cases the goods are returned to us within 10 business days after delivery.
- In all instances relating to the return of goods, South African Corporate Registrations may impose a reasonable charge where:
- the goods are not in their original condition – i.e. damaged packaging, partially consumed and/or that are not in a saleable condition;
- the goods returned in boxes or packaging that have been re-marked, damaged or defaced in any way, including price stickers; or
- the goods have been depleted or consumed in excess of the amount reasonably necessary to determine that the goods were unacceptable.
- Notwithstanding the provisions above, no returns will be accepted if:
- the return is prohibited for public health reasons;
- any other public regulation prohibits the return of the goods for whatever reason;
- the goods have been altered contrary to South African Corporate Registrations’ or the manufacturer’s instructions after leaving our control;
- the goods have been partially or entirely disassembled; or
- the goods have been permanently installed, affixed, attached, joined or added to, blended or combined with, or embedded within, other goods
- Registration and use of our Website(s)
- Only registered users may purchase services and/or goods on our Website(s).
- To register as a user, you must provide a unique username and password and provide certain information and personal details to South African Corporate Registrations. You will need to use your unique username and password to access our Website(s) in order to purchase services and/or goods.
- You agree and warrant that your username and password shall:
- be used for personal and/or business use only; and
- not be disclosed by you to any third party.
- For security purposes you agree to enter the correct username and password whenever ordering services and/or goods, failing which you will be denied access.
- You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these Terms and Conditions – your attention is drawn to the below.
- You agree to notify South African Corporate Registrations immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
- By using our Website(s) you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use our Website(s) only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
- You agree that you will not in any way use any device, software or another instrument to interfere or attempt to interfere with the proper working of our Website(s). In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify our Website(s) or the information contained herein, without the prior written consent from an authorised South African Corporate Registrations representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to our Website(s).
- You may not use our Website(s) to distribute material, which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
- You may not in any way display, publish, copy, print, post or otherwise use our Website(s) and/or the information contained therein without the express prior written consent of an authorised South African Corporate Registrations representative.
- Conclusion of sales and availability of stock
- Registered users may place orders for services and/or goods, which South African Corporate Registrations or the Third-Party Seller may accept or reject. Whether or not South African Corporate Registrations or the Third Party Seller accepts an order depends on the availability of services and/or goods, correctness of the information relating to the services and/or goods (including without limitation the price) and receipt of payment or payment authorisation by South African Corporate Registrations for the services and/or goods.
- NOTE: South African Corporate Registrations or the Third Party Seller will indicate the acceptance of your order by delivering the services and/or goods by electronic means to you or allowing you to collect them by electronic means, and only at that point will an agreement of sale between you and South African Corporate Registrations or the Third Party Seller come into effect (the “Sale”). This is regardless of any communication from South African Corporate Registrations stating that your order or payment has been confirmed. South African Corporate Registrations will indicate the rejection of your order (by South African Corporate Registrations itself or the Third-Party Seller) by cancelling it and, as soon as possible thereafter, crediting the amount to your profile or refunding you for any amount already paid, where applicable.
- Prior to delivery or your collection of the services and/or goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the services and/or Goods, you may return the services and/or Goods only in accordance with the Returns Policy.
- You acknowledge that stock of all services and/or goods on offer are limited and that pricing may change at any time without notice to you. In the case of services and/or goods for sale by South African Corporate Registrations, South African Corporate Registrations will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on our Website(s). However, we cannot guarantee the availability of stock. When services and/or goods are no longer available after you have placed an order, South African Corporate Registrations will notify you and you will be entitled to credit or a refund of any amount already paid by you for such services and/or Goods.
- In the case of services and/or Goods for sale by a Third-Party Seller, South African Corporate Registrations relies on inventory information supplied by the relevant Third-Party Seller and South African Corporate Registrations accordingly bears no liability for any inaccuracies in the information supplied to it. Consequently, should you order any services and/or Goods from a Third-Party Seller which are in fact sold-out, any resulting dispute should be resolved as set out in these Terms and Conditions.
- Certain services and/or Goods may not be purchased for resale. Should we suspect that any such services and/or Goods are being purchased for sale, we are entitled to cancel your order immediately on notice to you. If you like to resell our services and/or products, feel free to contact us.
- Shelf Companies
The Shelf Company Order Quotation is only valid for 1 week (5 working days) and we may need to supply you with a different Shelf Company option should you pay after the 1-week period has elapsed, as our Shelf Companies are subject to availability. New Directors/Members must be appointed and updated at the registrar of companies (CIPC) within 9 (NINE) months from the effective date of purchase. If no Directors/Members amendments have been made on the Shelf Company on or before the 9 Month limit, South African Corporate Registrations will revoke the Shelf Company without compensation, update all necessary SARS and CIPC returns and resell to cover the costs incurred.
- Payment
- We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
- Whether the services and/or Goods are for sale by South African Corporate Registrations or a Third-Party Seller, payment can be made for the via –
- Credit card: where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the services and/or Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
- Direct bank deposit or electronic funds transfer into one of our 4 bank accounts (FNB, ABSA, Standard Bank and Nedbank OR): if you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. South African Corporate Registrations will not accept and/or proceed with your order if payment has not been received in good order;
- Cash and Debit card payment: at any Money Market (at Shoprite stores) and the SA Post Office. To make payment in cash, debit card present the Barcode contained on your Invoice at the Money Markets at Shoprite, Checkers, Usave, House & Home, Checkers Hyper, OK Furniture, and the SA Post Office.
- InstantEFT: is an awesome quick way for our clients to make EFT payment while logged in on their South African Corporate Registrations profile. Furthermore, Instant EFT allows online shoppers with access to internet banking to make an Electronic Funds Transfer (EFT) that gets instantly verified.
- SACORPREG Vouchers;
- Please send proof of payment to: payments@sacorpreg.co.za / Fax: +27 (0) 11 604 1856. Please include your payment reference on your proof of payment, as well as your Name, Surname and contact number. Once we have received your proof of payment, you will be notified via email & SMS.
- You may contact your friendly and professional consultant to obtain a full record of your payment. We will also send you email communications about your order and payment.
- Delivery of services and/or goods
- South African Corporate Registrations offers 2 (two) methods of delivery of services and/or Goods to you. You may elect delivery via:
- Courier [subject to additional charges and nature of the service and/or goods]; or
- Electronic data message [e.g. electronic mail].
- Where it accepts your order, South African Corporate Registrations or the Third-Party Seller will deliver the services and/or Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the services and/or Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the services and/or Goods. If you elect to cancel your order, we will reimburse you for the purchase price less any applicable costs incurred.
- South African Corporate Registrations’ obligation to deliver a service and/or product to you is fulfilled when we deliver the said service and/or product to the physical or electronic address nominated by you for delivery of the order. South African Corporate Registrations is not responsible for any loss or unauthorised use of a service and/or product after it has delivered the service and/or product to the physical and/or electronic address nominated by you.
- South African Corporate Registrations offers 2 (two) methods of delivery of services and/or Goods to you. You may elect delivery via:
- Errors
- We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of services and/or Goods on our Website(s). However, should there be any errors of whatsoever nature on our Website(s) (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
- South African Corporate Registrations shall not be bound by any incorrect information regarding our services and/or Goods displayed on any third-party websites.
- Gift Vouchers & Coupons
- South African Corporate Registrations may from time to time make physical or electronic gift vouchers and/or Coupons (“Vouchers”) available for use on the Website towards the purchase of South African Corporate Registrations services and/or Goods. Vouchers only are redeemed while they are valid, and their expiry dates cannot be extended.
- Gift Vouchers
- Gift Vouchers that are purchased by registered users are valid for 3 years after Sale. Gift Vouchers that South African Corporate Registrations gives away for free are valid for the period stated thereon. In each case, if your Voucher has not been used within that period, it will expire.
- Gift Vouchers cannot be used to purchase other Vouchers. They do not accrue interest and are not refundable for cash once purchased. If your Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.
- South African Corporate Registrations is not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a Voucher after it has delivered the Voucher to you or the email address nominated by you.
- Coupons
- There are two types of Coupons; a Coupon with a fixed amount of a discount, e.g. R500 off and a Coupon with a percentage discount, e.g. 30% off
- Coupons are issued in South African Corporate Registrations’ sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.
- As a general rule, and unless specified otherwise on the specific Coupon itself:
- each Coupon can only be used once;
- only one Coupon can be used per order;
- only one Coupon can be used on the Website per person per promotion/campaign;
- Percentage Coupons may only be redeemed on purchases with a total cart value of less than [amount];
- where a Percentage Coupon has been used and you wish to cancel any items in the order prior to making the payment, the entire order must be cancelled. You will be issued with a new Percentage Coupon and will need to place the order again, without the item that you wished to cancel;
- a Coupon must be used at check-out – it cannot be used later on existing orders; and
- the value of the Coupon will be set off against the value of your order and the balance remaining, if any, will be payable by you.
- Coupons cannot be used to purchases Vouchers and cannot be exchanged or refunded for cash or credit. South African Corporate Registrations is not responsible for any harm due to the loss, unauthorised use or distribution of a Coupon.
- You may be required to submit the original communication containing the Coupon code, and any other information reasonably requested by South African Corporate Registrations, before you are able to use a Coupon.
- Promotions and discounted services and/or Goods
- From time to time, we may offer certain promotional services and/or goods at discounted prices as part of a Promotion, or a Package Deal which are explained below (each a “Deal”). These will be subject to certain conditions (as set out in these Terms and/or the Website), which define the scope of the Deal. If you buy a product within the scope of a Deal, you will pay the discounted price for that product (the “Deal Price”).
- However, if you buy a product in a manner that falls outside of the scope of a Deal, then you will pay the then-current (non-Deal) selling price on our Website(s) (the “Normal Price”), for each product that falls outside the scope of the Deal.
- For example: if you buy more than one service and/or product in a promotion or Package deal, you will pay the Deal Price for the first service and/or product, but the Normal Price for all services and/or products thereafter. Alternatively, if you buy a service and/or product in combination with any other service and/or product that together do not constitute a Package Deal, you will pay the Normal Price for all such products falling outside the scope of the relevant Deal.
- By purchasing any Deal, you are also automatically opting in for our newsletter as well as our general newsletter (you may opt-out of these newsletters at any time). Opting out of these newsletters after purchase will not affect the value of the Goods purchased.
- Package Deals
- We may from time to time offer Package deals for sale under on our Website(s). Each Package Deal will consist of two or more products that either we or you (as provided on our Website(s) have combined together in a single Package.
- Any saving or discount resulting from purchasing a Package Deal instead of its component products separately may be applied to any of the component products individually in our sole discretion. The actual purchase price (after applying any applicable saving or discount) of each component service and/or product will be communicated to you upon checkout and reflected in your order history. This is relevant to the amount that would be refunded to you, if you were to return any product in a Package Deal for a refund, in accordance with our Returns Policy.
- BEE Affidavits
By Submitting the BEE Service Online form, you agree that you have read through the BEE Summary document and confirm that according to your Industry and past Financial Year Turnover, you only require to prepare an EME BEE Affidavit for your Company. Furthermore, you confirm that all provided information is true/ accurate and take full responsibility for the correctness thereof. South African Corporate Registrations cannot be held liable for the false or incorrect information and confirmation provided.
- Third-Party Sellers
- South African Corporate Registrations will indicate on relevant service and/or product pages and checkout pages when service and/or Goods are for sale by a Third-Party Seller. In such cases, South African Corporate Registrations only provides the platform to facilitate transactions between Third Party Sellers and South African Corporate Registrations customers. South African Corporate Registrations is neither the buyer nor the seller of these Goods unless otherwise specified.
- The Sale formed on acceptance of your order for service and/or Goods that are for sale by a Third-Party Seller is therefore solely between the registered user and such Third-Party Seller. South African Corporate Registrations is not a party to that sale.
- The Third-Party Seller is solely responsible for fulfillment of delivery of the service and/or Goods. The Third-Party Seller is also responsible to provide an invoice to the registered user if required.
- Not all Third-Party Sellers are registered VAT (Value-Added Tax) vendors. Only Third-Party Sellers who are registered VAT vendors may charge VAT on service and/or Goods sold and issue a tax invoice in respect thereof. If a Third-Party Seller is not a registered VAT Vendor, it may not charge VAT on service and/or Goods sold and will not be in a position to issue a tax invoice in respect thereof.
- Because South African Corporate Registrations wants the registered user to have a safe and consistent experience, South African Corporate Registrations will handle any returns under the CPA or the Electronic Communications and Transactions Act 2002 (“ECT Act”), by the registered user arising out of or in connection with the Sale between a registered user and a Third Party Seller on behalf of the Third Party Seller according to South African Corporate Registrations’ own Returns Policy. Should such claim escalate into being a dispute, although South African Corporate Registrations is entitled to become involved in an attempt to resolve it, South African Corporate Registrations is not obliged to do so, and any disputes must be resolved between you and the relevant Third-Party Seller alone.
- Privacy policy
- We respect your privacy and will take reasonable measures to protect it.
- Should you decide to register as a user on our Website(s) , we may require you to provide us with personal information which includes but is not limited to –
- your Name and Surname;
- your Company details;
- your Email address;
- your Physical address;
- your Gender;
- your Mobile number; and
- your Date of birth, etc.
- Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
- You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
- Subject to the below, we will not, without your express consent:
- use your personal information for any purpose other than as set out below:
- in relation to the ordering, sale and delivery of services and/or Goods;
- to contact you regarding current or new service and/or Goods or any other service and/or Goods offered by us or any of our divisions, affiliates and/or partners (unless you have opted out from receiving marketing material from us);
- to inform you of new features, special offers and promotional competitions offered by us or any of our divisions, affiliates and/or partners (unless you have opted out from receiving marketing material from us); and
- to improve our service and/or Goods selection and your experience on our Website(s) by, for example, monitoring your browsing habits or tracking your sales on our Website(s) ; or
- disclose your personal information to any third party other than as set out below:
- to our employees and/or third-party service providers who assist us to interact with you via our Website(s) , email or any other method, for the ordering of service and/or Goods or when delivering service and/or Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
- to our divisions, affiliates and/or partners (including their employees and/or third-party service providers) in order for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new service and/or Goods, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material from us);
- to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or South African Corporate Registrations the investigation into suspected illegal activity, or to investigate violations of these Terms and Conditions;
- to our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services etc.). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit;
- to our suppliers in order for them to liaise directly with you regarding any defective service and/or Goods you have purchased which requires their involvement; and
- to any Third-Party Seller for purposes of sending you an invoice for any service and/or Goods purchased from such Third-Party Seller.
- We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, an order of court or legal process served on us, or to protect and defend our rights or property. In the event of fraudulent online payment, South African Corporate Registrations is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
- We will ensure that all of our employees, third-party service providers, divisions, affiliates and partners (including their employees and third-party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.
- Ratings and Reviews: When you provide a rating or review of a service and/or Goods, you consent to us using that rating or review as we deem fit, including without limitation on our Website(s), in newsletters or other marketing material. The details that will appear next to that rating or review is your First Name and Last Name, as you would have provided upon registration. If you do not agree to this, please inform us immediately or alternatively kindly do not put any ratings or reviews on our Website(s). Notwithstanding, we encourage all clients to submit their reviews and ratings regarding our services as without feedback we will not be able to meet the constant changing client needs. Kindly note, that we will not display any of your contact details, with a rating or review.
- We will –
- treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy;
- take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
- provide you with access to your personal information to view and/or update personal details;
- promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
- provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
- upon your request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.
- We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
- South African Corporate Registrations undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
- Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
- If you disclose your personal information to a third party, such as an entity which operates a website or service linked to our Website(s) or anyone other than South African Corporate Registrations, SOUTH AFRICAN CORPORATE REGISTRATIONS SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.
- use your personal information for any purpose other than as set out below:
- Changes to these Terms and Conditions
- South African Corporate Registrations may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, our Website(s).
- Any such change will only apply to your use of our Website(s) after the change is displayed on our Website(s). If you our Website(s) after such amended Terms and Conditions have been displayed on our Website(s), you will be deemed to have read and accepted such changes.
- Electronic communications
- When you visit our Website(s) or send emails to us, you consent to receive communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy.
- Ownership and copyright
- The contents of the our Website(s) , including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in our Website(s) (“Website Content”) are protected by law, including but not limited to copyright and trademark law. Our Website(s) Content is the property of South African Corporate Registrations, its advertisers and/or sponsors and/or is licensed to South African Corporate Registrations.
- You will not acquire any right, title or interest in or to our Website(s) or our Website(s) Content.
- Any use, distribution or reproduction of our Website(s) Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law.
- Where any of our Website(s) Content has been licensed to South African Corporate Registrations or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.
- Disclaimer
- The use of our Website(s) is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of our Website(s) or reliance on any information on our Website(s).
- Whilst South African Corporate Registrations takes reasonable measures to ensure that the content of our Website(s) is accurate and complete, South African Corporate Registrations makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of our Website(s) or as to the accuracy, completeness or reliability of any information on our Website(s) . If any such representations or warranties are made by South African Corporate Registrations’ representatives, South African Corporate Registrations shall not be bound thereby.
- South African Corporate Registrations disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of our Website(s) and/or any content therein unless otherwise provided by law.
- Any views or statements made or expressed on our Website(s) are not necessarily the views of South African Corporate Registrations, its directors, employees and/or agents.
- In addition to the disclaimers contained elsewhere in these Terms and Conditions, South African Corporate Registrations also makes no warranty or representation, whether express or implied, that the information or files available on our Website(s) are free of viruses, spyware, malware, Trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of South African Corporate Registrations, its employees, agents or authorised representatives. South African Corporate Registrations thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of our Website(s).
- Linking to third party websites
- Our Website(s) may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third-Party Websites and South African Corporate Registrations is not responsible for the practices and/or privacy policies of those Third-Party Websites or the “cookies” that those sites may use.
- Notwithstanding the fact that our Website(s) may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained therein.
- Limitation of liability
- South African Corporate Registrations cannot be held liable for any inaccurate information published on our Website(s) and/or any incorrect prices displayed on our Website(s), save where such liability arises from the gross negligence or wilful misconduct of South African Corporate Registrations, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors.
- SOUTH AFRICAN CORPORATE REGISTRATIONS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, OUR WEBSITE(S) OR THE CONTENT CONTAINED IN OUR WEBSITE(S); OR YOUR INABILITY TO USE OUR WEBSITE(S) , AND/OR UNLAWFUL ACTIVITY ON OUR WEBSITE(S) AND/OR ANY LINKED THIRD PARTY WEBSITE.
- YOU HEREBY INDEMNIFY SOUTH AFRICAN CORPORATE REGISTRATIONS AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF OUR WEBSITE(S) AND/OR ANY LINKED THIRD-PARTY WEBSITE.
- YOU HEREBY INDEMNIFY SOUTH AFRICAN CORPORATE REGISTRATIONS AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF CONSULTATIONS OFFERED BY SOUTH AFRICAN CORPORATE REGISTRATIONS BEING IT TELEPHONIC, FACE TO FACE OR PER ELECTRONIC COMMUNICATION.
- Availability and termination
- We will use reasonable endeavours to maintain the availability of our Website(s), except during scheduled maintenance periods, and are entitled to discontinue providing our Website(s) or any part thereof with or without notice to you.
- South African Corporate Registrations may in its sole discretion terminate, suspend and modify our Website(s), with or without notice to you. You agree that South African Corporate Registrations will not be liable to you in the event that it chooses to suspend, modify or terminate our Website(s) other than for processing any orders made by you prior to such time, to the extent possible.
- If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods or Services, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to our Website(s) without any prejudice to any claims for damages or otherwise that we may have against you.
- South African Corporate Registrations is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing our Website(s) and/or have created multiple user profiles to take advantage of a promotion or Coupon intended by South African Corporate Registrations to be used once-off by you, to blacklist you on its database (including suspending or terminating your access to our Website(s) ), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and South African Corporate Registrations, in whole or in part, on notice to you. South African Corporate Registrations shall only be liable to refund monies already paid by you (see South African Corporate Registrations’ Returns Policy in this regard) and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
- At any time, you can choose to stop using our Website(s), with notice to South African Corporate Registrations.
- Governing law and jurisdiction
- These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of our Website(s) will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
- In the event of any dispute arising between you and South African Corporate Registrations, you hereby consent to the exclusive jurisdiction of the High Court of the Republic of South Africa (Western Cape Division, Cape Town) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
- Nothing in this clause or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.
- Notices
- South African Corporate Registrations hereby selects 79 Corlett Drive, Birnam, Sandton, 2196, as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“legal address”). South African Corporate Registrations may change this address from time to time by updating these Terms and Conditions.
- You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving South African Corporate Registrations not less than 7 days’ notice in writing.
- Notices must be sent either by hand, prepaid registered post, or email and must be in English. All notices sent –
- by hand will be deemed to have been received on the date of delivery;
- by prepaid registered post, will be deemed to have been received when we sign acknowledge of such registered delivery notice.
- by email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.
- Information
- For the purposes of the ECT Act, South African Corporate Registrations’ information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on our Website(s):
- Full name: South African Corporate Registrations (Pty) Ltd, a private company registered in South Africa with registration number 2001/013303/07.
- Main business: Online compliance services
- The physical address for receipt of legal service (also postal and street address): 79 Corlett Drive, Birnam, Sandton, 2196 (marked attention Managing Director)
- Office bearers: Stanley Bezuidenhout
- Phone number: 0618386920
- Email address: info@sacorpreg.co.za
- PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from our website.
- For the purposes of the ECT Act, South African Corporate Registrations’ information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on our Website(s):
- General
- South African Corporate Registrations may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of our Website(s) or the user’s right to use our Website(s) or any of its contents subject to us processing any orders then already made by you.
- You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
- Any failure on the part of you or South African Corporate Registrations to enforce any right in terms hereof shall not constitute a waiver of that right.
- If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
- No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
- No indulgence, extension of time, relaxation or latitude which any party may show grant or allow to the other shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
- These Terms and Conditions contain the whole agreement between you and South African Corporate Registrations, and no other warranty or undertaking is valid unless contained in this document between the parties.
- In the event that you need to contact South African Corporate Registrations for purposes related to these Terms and Conditions, please use the following: Email: support@sacorpreg.co.za
- South African Corporate Registrations may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of our Website(s) or the user’s right to use our Website(s) or any of its contents subject to us processing any orders then already made by you.